Shipping policy
Processing time
Orders are processed within 1 business day (excluding weekends and holidays). You'll receive a confirmation email as soon as your order is placed.
Shipping rates
- Standard Insured Shipping (6-10 business days): $4.95, free on orders of $50 or more.
- DHL Express: $9.99.
Tracking
You'll receive an email with your tracking link as soon as your order ships. You can also track your order anytime on our Track your order page.
Lost or late packages
Every standard order is shipped insured. If your package is lost, stolen or late, contact us with your order number and we'll sort it out.
Address accuracy
Please make sure your shipping address is complete and correct. If you notice a mistake, contact us as soon as possible. We can update it as long as your order hasn't shipped yet.